Mark's leadership is rooted in being an active technical practitioner. He will always have a hand on they keyboard. This allows Mark to have practical insight into the human structures to keep the team aligned while giving contributors space to grow as individuals.
Leveraging years of system analysis, software engineering, software systems operations, sales, and leadership, Mark takes a sustainable approach of orienting units towards delivering software which actually matters to the business. This is done through tight feedback loops, including stakeholders, and engaging individuals interests.
Leadership is about enabling others to be awesome and move the organization as a whole forward. Mark is there to remove roadblocks and impediments for those on his teams while keeping them oriented towards organizational objectives.